FAQs

Answers to common questions about community rules, maintenance, payments, and other important topics for residents.

  • Maintenance of Units

    All owners must promptly perform (or hire a professional to perform) any necessary maintenance and repairs within their unit. Owners are responsible for any damages or liabilities resulting from failure to maintain or repair their unit.

    Owners may hire Superior Property Group maintenance staff for unit repairs. To request service, check pricing, or schedule work, submit a Service Request here.

  • Maintenance of Common Areas

    Superior Property Group maintenance staff are on-site as needed to inspect and address maintenance issues.

    If you notice a maintenance concern in the common areas, please submit a Service Request here to notify Superior Property Group.

  • Service Providers

    If you experience an issue with a service provider or contractor hired by the Association (e.g., cleaning, snow removal, lawn care, trash removal), please contact Superior Property Group.

    Do not interfere with a service provider’s work by giving instructions or sending them away. Miscommunications can result in additional costs or penalties for the Association due to unnecessary return trips.

  • Community Room Reservations

    The Community Room is open for residents to access at any time. Users are responsible for cleaning up after themselves and their guests.

    The room can be reserved for private events on a first-come, first-served basis. To make a reservation, please contact Superior Property Group.

    When the room is not reserved, it remains available for general use by all owners.

  • Owner Communications

    Communications to the Association (i.e., notices, meeting minutes, newsletters) are distributed by email from Superior Property Group.

    Special notices (such as the Annual Meeting packet) are mailed by Caribou Property Management as needed. On rare occasions, Superior or the Board of Directors may deliver an urgent communication in person, door to door.

    The Association does not maintain a Facebook Page or any other website except www.myharborhouse.com and the resident portal. Any other website or social media presence are unofficial communication sources and are not to be relied on for accurate information.

  • Board Meetings

    The Board of Directors meets periodically as needed, usually monthly or quarterly. Board meetings are held in the Clubhouse Community Room and are announced in advance by email. In addition, the Board hosts a monthly informational update meeting for all owners (usually on the second Tuesday of each month). Notifications of upcoming meetings are sent to the community via email. Owners are welcome to attend regular board meetings but are not required to.

  • Annual Owner Meeting

    The Association’s Annual Owner Meeting is usually scheduled in October.  Superior Property Group will send each owner an information packet prior to the annual meeting, including a meeting notice, agenda, proxy form, and other important information.  It is very important that as many owners participate in the Annual Meeting is this is when the Association votes on the next year’s budget and elects board members.

  • Budget

    Condominium assessments are primarily driven by two factors: operational budget expenses and reserve funding for capital projects. Operational expenses cover the community’s day-to-day needs, such as hot tub maintenance, snow removal, and water utility services. Reserve funding is allocated for long-term capital expenses, property-wide improvements, and repairs.

    To budget for operational expenses, the Board of Directors reviews multiple sources of information, including historical budget trends, actual expenditures, existing service contracts, vendor bids, and anticipated utility rate increases.

    Owners are encouraged to reach out to Superior Property Group with any budget-related questions. Additionally, they are welcome to attend board meetings to ask questions and stay informed about financial decisions.

  • Signage

    No signs of any kind may be displayed in public view on any unit without prior written approval from the Board of Directors.

  • Enforcement of Association Rules

    Superior Property Group enforces the rules and regulations of the Harbor House Condominium Association to preserve the community’s aesthetic quality, maintain order, and enhance overall living conditions.

    Violations may result in remedies such as fines or legal action, as deemed appropriate. Owners are responsible for ensuring compliance by their tenants, residents, and guests. Any legal expenses incurred by the Association due to rule violations will be charged to the responsible owner.